Privacy Policy

The protection of our users’ personal data is a top priority for 1xBet. This Privacy Policy transparently explains how we collect, use, protect, and store users’ personal data when they access and use our platform, in compliance with the General Data Protection Regulation (GDPR) and applicable Swiss privacy laws.

By using the 1xBet website, the user accepts the terms of this Privacy Policy.

1. Data Controller

The data controller is:

1xBet International
Email contact for privacy matters: [email protected]
Data Protection Officer (DPO): appointed in accordance with Art. 37 GDPR

2. Types of Data Collected

While using the platform, 1xBet collects the following categories of data:

Identification Data: first name, last name, date of birth, gender
Contact Data: email address, phone number, physical address
Access Data: IP address, login logs, browser and operating system
Financial Data: payment methods, transaction history
Gaming Data: betting history, gaming preferences
KYC Documentation: copy of ID, proof of residence, other verification documents

3. Purposes of Processing

Personal data is processed for the following purposes:

Registration and management of the user account
Identity verification (KYC) and regulatory compliance
Execution of transactions (deposits, withdrawals)
Prevention of fraud and illegal activities
Provision of personalized services and promotions
Anonymous statistical analysis to improve services
Sending operational or informative communications
Compliance with legal and regulatory obligations

4. Legal Basis for Processing

The processing of data is based on:

Performance of a contract: account opening and management
Legal obligation: compliance with tax and anti-money laundering laws
Legitimate interest: enhancing security, preventing fraud
Explicit consent: for direct marketing purposes (can be withdrawn at any time)

5. Data Retention

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, and specifically:

Gaming data: up to 10 years, according to anti-money laundering regulations
Contact and identification data: up to 5 years after account closure
Marketing data: until consent is withdrawn by the user

All data is then securely deleted or anonymized.

6. Data Sharing with Third Parties

1xBet does not sell or transfer personal data to unauthorized third parties. However, data may be shared with:

Technical and payment service providers
Supervisory and judicial authorities upon legal request
Legal and tax advisors
Companies within the 1xBet group, when necessary to deliver the service

In case of data transfers outside the European Economic Area, 1xBet ensures the adoption of standard contractual clauses or other safeguards in accordance with the GDPR and the Swiss Federal Data Protection Act (FADP).

7. Data Security

1xBet applies advanced technical and organizational measures to protect data from unauthorized access, misuse, loss, or alteration:

SSL/TLS encryption systems
Advanced firewalls and continuous monitoring
Access to data restricted to authorized personnel only
Regular backups and secure servers

8. User Rights

Users have the right to:

Access their personal data
Request correction or updates
Request deletion of data (right to be forgotten)
Restrict or object to data processing
Withdraw consent at any time
Receive a copy of their data in a structured format (data portability)

To exercise these rights, users may send a request via email to: [email protected]

9. Cookies and Similar Technologies

1xBet uses technical, analytical, and profiling cookies to enhance the user experience and provide personalized content. For more information, please refer to our dedicated Cookie Policy.

10. Changes to This Policy

1xBet reserves the right to amend this Privacy Policy at any time, in accordance with applicable laws. Any changes will be published on the official website. Continued use of the service implies acceptance of the changes.